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Can I add a profile picture to our outgoing text messages?

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Written by Parnia Alborzi
Updated over 6 months ago

Not currently.

Business text message today runs on legacy SMS/MMS infrastructure, which doesn’t support setting a branded profile picture on your outgoing texts.

Rich Communication Services (RCS)—the next-generation standard that brings iMessage-style features like business icons, branding cards and profile photos—is exactly what’s needed to enable this.

We’re actively working with our carrier partners in a closed beta to roll out RCS support.

Once it’s live, you’ll be able to upload a profile image for your business messages.

Watch our release notes and the knowledge base for the official launch and setup instructions.

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