Ikeono

There are 2 inbox types, default and custom. The default ones are All Conversations and Web Leads. Custom inboxes are created by you and your team.

Click the ⋯ menu next to the inbox you want to rename.

1. Click the ⋯ menu next to the inbox you want to rename.
 
 
2. Rename the inbox and click Save.

Click the ⋯ menu next to the inbox you want to delete.

Click the delete button and confirm to remove the inbox.

1. Click the ⋯ menu next to the inbox you want to delete.
   
    
2. Click the delete button and confirm to remove the inbox.


Move a Message Thread to a Different Inbox

Click on the filtering option button.

Select the checkboxes next to the threads you want to move to another inbox.

Click on Assign to Inbox and select the inbox you want to move the messages to.

1. Click on the filtering option button.
 
 
2. Select the checkboxes next to the threads you want to move to another inbox.
 
 
3. Click on Assign to Inbox and select the inbox you want to move the messages to.

<a href="https://help.ikeono.com/en/articles/11024554-how-to-create-custom-inboxes">How to create custom inboxes</a>

How to rename and delete inboxes, and move conversations between them.

How to manage inboxes

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Try selecting a different update date range.

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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How to manage inboxes

Inbox Types

Rename Inboxes

Remove/Delete Inboxes

Move a Message Thread to a Different Inbox

How to create custom inboxes