Skip to main content

How to reorder Message Templates

Written by Brett Lang

Message templates can now be reordered

Drag your templates into any order in Settings, and the Templates picker in the inbox follows, so the replies you reach for most are always at the top.

  • Drag to reorder: every template in Message Templates now has a grip handle. Drag a row up or down and the new order saves on its own, with an "Order saved" confirmation.

  • The inbox follows: the Templates picker in the conversation composer uses the same order, so your go-to replies sit at the top of the list.

  • New templates land at the end, ready to be dragged wherever they belong.

How to reorder

  1. Go to Settings, then Message Templates under Location Settings.

  2. Grab the ⋮⋮ grip handle on the left of a template and drag it to its new spot.

  3. Let go. The order saves right away and applies to everyone at your location.

Did this answer your question?