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Create new users

How to add team members to Ikeono and set their permissions.

Written by Brett Lang

  1. Click on your name (top right) > Account settings.

  2. Click on Users.

  3. View and manage user permissions, or click on Create User to add a new team member.

  4. To create a new user add their Email, First and Last Name, and create a password. Manage location access and permissions. The password you set is temporary. The new user sets their own password the first time they log in.

You can manage the following user permissions:

  • Can send messages

  • Can view settings

  • Can view Reviews and NPS

  • Can edit NPS score

  • Can reply to Reviews

  • Can view Campaigns

  • Can create and edit Campaigns

  • Can manage users

We recommend giving Can manage users only to owners and admins. To remove someone who has left, go to Users, click their name, click Delete, and confirm.

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