✨ Feature available on all plans
Click on your name (top right) > Account settings.
Click on After Hours Response under General.
Add a response customers will receive outside of store hours.
Make sure the feature is enabled.
Click Save.
In order to use this feature, make sure you have configured your store hours.
If someone messages you through your website webchat after hours, the after-hours reply shows in the webchat instead of being sent as a text.
The after-hours reply sends once, on the customer's first message outside store hours. It won't send again to that customer for 24 hours.