Ikeono

Parnia Alborzi

Brett Lang

Find help articles, troubleshooting, and new account setup help for Lightspeed R-Series.

Lightspeed R-Series

Connecting Ikeono to Lightspeed R-Series

Install Ikeono’s extension on Chrome for Lightspeed R-Series

Install Ikeono’s extension on Firefox  for Lightspeed R-Series

How to assign Lightspeed locations to Ikeono locations

Setting up Ikeono on a new computer (LS R-Series)

Everything you need to connect your Lightspeed R-Series account and start texting your customers.

Getting Started

Setup reviews and NPS automations

How to setup workorder automation

How to use Convert to Workorder

How to setup deposits

How to setup special order message

How to setup appointment reminders

Step-by-step guides for enabling and using key Lightspeed R-Series tools.

Configuring Specific Features

An Ikeono invoice was paid, but isn’t showing as a deposit on the customer’s account

I can’t text workorder quotes or receipts

I don’t see Ikeono in my POS

My workorder or feedback automation isn’t sending

How to resolve login issues in Firefox and Chrome.

I installed the Ikeono extension, but I can’t login

How do I email a payment link that lets my customer pay by text?

Step-by-step guides on how to troubleshoot common Lightspeed R-Series issues.

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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